Terms & Conditions
Liability Waiver
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This is an important document which affects your legal rights and obligations. By using our Services, you are agreeing to these terms. Please read them carefully and do not use our services unless you are satisfied you understand it.
Prior to booking all clients must agree to the terms in the below waver. By using our services you are agreeing to the following terms.
I acknowledge and understand that I have fully voluntarily chosen to participate in the classes and activities offered by Golden Grain Pilates.
I understand that there are inherent risks in all aspects of physical exercise. I agree that prior to my participation I will inform Golden Grain Pilates of any known medical conditions or factors that may place me at risk during physical activity including but not limited to disclosing: if I am pregnant, I take regular medication, I have an ongoing medical condition.
If this information should change I agree to ensure I will immediately notify Golden Grain Pilates in writing of any change to my fitness and ability to participate. Golden Grain Pilates may request a medical release from my medical practitioner prior to participation or at any time my circumstances change.
I will inform Golden Grain Pilates of any symptoms before, during and after participation in a class.
I agree that I remain fully responsible for my own health care.
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I agree that in the event that I become ill or injured in the course of my attendance at or participation in a class, I will consent to receive any medical treatment, including without limitation physical examination, first aid, defibrillation and ambulance transportation Golden Grain Pilates think desirable.
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To the full extent permitted by law, I agree to FULLY RELEASE & WAIVE Golden Grain Pilates and all its employees from ANY AND ALL liability for ANY loss, damage, injury or expense that I may suffer as a result of my participation in the classes, activities and services provided by Golden Grain Pilates.
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To the full extent permitted by law, I agree to INDEMNIFY AND HOLD HARMLESS Golden Grain Pilates against all claims, demands, actions, suits, proceedings, damages, costs, losses, expenses or liabilities of any kind, including legal costs, that may be brought or made by any person for Death, Illness or Injury arising out of attendance at any Golden Grain Pilates class or activity, whether caused by the negligence of Golden Grain Pilates, or otherwise.
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I have read the above release and waiver of liability and fully understand its contents. I voluntarily agree to the terms and conditions stated above.
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**Persons under the age of 18 must have this form sighted by a parent or guardian prior to attending Golden Grain Pilates.
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Booking Terms
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Please arrive to your class or session on time.
Golden Grain Pilates and our employees reserve the right to prohibit you from taking part in a class if you are more than 5 minutes late due to safety concerns and the comfort of other clients.
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Please bring along your own water bottle and clean sweat towel to every session.
It is a requirement that ALL CLIENTS wear clean grip socks to both mat and reformer pilates classes and sessions. Not only does this assist with your balance, it also keeps our space hygienic and safe for everyone to enjoy.
Grip socks are available to purchase in studio.
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Cancellation Policy
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10 hours notice is required on all group classes private classes. Cancelling within this period without adequate reasoning will result in your credit being forfeited. While I understand that life does not always go to plan, as a small business, I have to consider the financial well-being of the studio so we can continue to provide our community with classes long into the future.
I understand that some situations cannot be avoided - for this reason, I am always happy to refund credits for extenuating circumstances such as illness and family emergencies. To prevent losing your credits, I recommend not booking classes on days that you have any concerns you may not be able to attend.
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Classes need a minimum of 2 clients to proceed.
Classes will be cancelled up to 2 hours before the start time of the class if there are less than 3 people booked in.
As life throws us curve balls, classes may be cancelled due to a family emergency/illness etc. we can appreciate how this can be an inconvenience, and in the rare circumstance that it does occur I will do my best to give as much notice as possible.
I hope to provide our community with a dose of pilates and social connectedness for a long time, so as a small business I sometimes must make tough decisions to make this possible. Your class credit will always be returned to your account, and you will receive a message / email to ensure that you are notified as well as to give you the option to switch to an alternative class.
I will endeavour to reschedule private classes to the best of my abilities when possible.
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Work-life balance is extremely important, and this means that changes may need to be made to the schedule, these changes will be advertised on our socials, website and the momence app when made.
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Photography
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You understand that from time to time Golden Grain Pilates and/or their contractors may film or photograph classes and activities for the purpose of creating advertising content to be distributed publicly. By checking the box below you permit the use of your image and hereby waive any right to inspect and approve the photographs or videos or the printed/digital/electronic matter that may be used in conjunction with them now or in the future, regardless of whether that use is known or unknown.
You waive any right to copyright or royalties or other compensation from or related to use of the photography or videos or adaptations thereof.
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You understand that anyone under the age of 16 must have prior approval from Golden Grain Pilates to take part in any class or activity. I understand that if I am under the age of 18 I must have consent from a parent/guardian prior to booking and attending any activity at Golden Grain Pilates.
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